Elizabeth and Rose Clothing accepts returns on eligible items within 21 days of delivery. All return requests must be initiated within 7 days of receiving your order.

Domestic (USA) Returns
Returns are eligible for a refund to your original payment method, minus an $8 return shipping fee and a 5% restocking fee.
Shipping fees are non‑refundable.

International Returns
International customers are responsible for all return shipping costs.
We do not provide prepaid international return labels.

Return Windows
•     Up to 14 days after delivery: Eligible for a refund to your original payment method, minus a 5% restocking fee.
•     15–21 days after delivery: Eligible for store credit, minus a 5% restocking fee. Store credit does not expire.

Return Conditions
All returned items must meet the following standards:
•     Unworn and unwashed
•     No visible signs of wear
•     No perfume, deodorant, makeup, or other scents
•     No human or animal hair
•     No rips, tears, or damage
•     All original tags and packaging included

Swimwear: Must be returned in new condition with the hygienic liner fully intact. Due to the intimate nature of swimwear, please try on over underwear. Items missing the liner or showing signs of wear will not be accepted.

Shipping charges are non‑refundable unless the item arrived damaged or incorrect.

To protect the experience for all customers, we may restrict or refuse future returns if return patterns appear excessive or inconsistent with our policy.

Please note: Elizabeth and Rose Clothing is not responsible for personal items mistakenly included in return packages. Any costs associated with returning personal items to you are your responsibility.

Final Sale
Items marked Final Sale are not eligible for return, refund, or store credit.

All swimwear must be returned in new and unused condition with the hygienic liner still in place. Due to the intimate nature of swimwear, we recommend wearing underwear when trying out these products.

Any returned swimwear missing the hygienic liner, or in otherwise worn condition, will not be accepted or eligible for a refund. 

You can create a return by visiting www.elizabethandroseclothing.com and following the below steps:

• Login to your account to view all orders
• Select the clothing item that you would like to return
• Select the reason for the items that you would like to return
• Select the quantity of items that you would like to return
• Enter your phone number
• Click on "Download a Return Slip"
• This will download both your Return Slip & a Pre-paid shipping slip
• Place your return slip, return item(s) in their original packaging
• Apply your return shipping label on outside of your sealed shipping box

Of Note:
International customers are responsible for all return shipping costs.
We do not provide prepaid international return labels.

Once a return arrives at our warehouse it can take us up to 7 business days to receive, inspect and process. Please note that refunds can take up to 5-7 business days to show on your account due to varying processing times between payment providers.

Once a return arrives at our warehouse it can take us up to 7 business days to receive, inspect and process. Please note that refunds can take up to 5-7 business days to show on your account due to varying processing times between payment providers. You will be refunded for the value of your returned item and tax, minus the $8 return shipping fee and 5% restocking fee in the original form of payment. There are no additional shipping charges associated with your exchanges processed within 21 days of purchase. 

You will be notified via email once your return and refund has been completed.

If you made a purchase using a gift card and credit card, your refund will be issued to the gift card first, then any remaining balance to your credit card.

Elizabeth and Rose will accept returns for within 14 days of the delivery date.

All returns must meet the following criteria: unworn, unwashed, all tags must be attached, any accessories must be included, no perfume or other scents, no human or animal hair, no rips or tears, no visible signs of wear. All original packaging and hangers must also be included in the return.

Returns received after 21 days from delivery date will not be accepted and returned to the sender.

International customers are responsible for all return shipping costs.
We do not provide prepaid international return labels.